Cookie Policy

Last updated: December 9, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. CubeIQ uses cookies and similar tracking technologies to enhance your experience and improve our freight measurement and dimensioning services.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled. They include:

• Authentication cookies: Keep you logged in to your account
• Security cookies: Protect against cross-site request forgery and other security threats
• Session cookies: Maintain your session state during your visit
• Load balancing cookies: Distribute traffic across our servers for optimal performance

2.2 Functional Cookies

These cookies enable enhanced functionality and personalization:

• Preference cookies: Remember your settings like timezone, language, and display preferences
• User interface cookies: Store your customization choices for the dashboard and tools
• Form data cookies: Temporarily store form information to prevent data loss
• Feature toggle cookies: Enable or disable specific features based on your account type

2.3 Analytics and Performance Cookies

These cookies help us understand how you use our service and improve performance:

• Usage analytics: Track page views, feature usage, and user flows
• Performance monitoring: Monitor page load times and system performance
• Error tracking: Identify and diagnose technical issues
• A/B testing cookies: Enable testing of different interface versions

2.4 Marketing and Targeting Cookies

These cookies may be used to deliver relevant content and measure campaign effectiveness:

• Advertising cookies: Show relevant advertisements on other websites
• Social media cookies: Enable sharing content on social platforms
• Campaign tracking: Measure the effectiveness of marketing campaigns
• Remarketing cookies: Show targeted ads to previous visitors

3. Third-Party Cookies

We may use third-party services that set their own cookies. These may include:

• Google Analytics: For website analytics and user behavior tracking
• Content Delivery Networks (CDNs): For faster content delivery
• Customer Support Tools: For providing help and support services
• Payment Processors: For secure payment processing (when applicable)
• Email Service Providers: For managing email communications

These third parties have their own privacy policies and cookie practices. We encourage you to review their policies to understand how they use cookies.

4. Cookie Duration

Cookies can be categorized by how long they remain active:

4.1 Session Cookies

These cookies are temporary and are deleted when you close your browser. They are used for essential functions like maintaining your login session and form data during your visit.

4.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They include:

• Remember me cookies: Up to 30 days (for persistent login)
• Preference cookies: Up to 1 year (for user settings)
• Analytics cookies: Up to 2 years (for usage analysis)
• Marketing cookies: Up to 90 days (for advertising purposes)

5. Managing Your Cookie Preferences

5.1 Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete existing cookies
• Block all cookies
• Block third-party cookies
• Block cookies from specific websites
• Delete cookies when you close your browser

5.2 Browser-Specific Instructions

6. Mobile Device Settings

If you access our service through a mobile app or mobile browser, you can manage cookies and tracking through your device settings:

• iOS: Settings → Privacy & Security → Tracking / Safari → Privacy & Security
• Android: Settings → Privacy → Ads / Chrome → Site Settings → Cookies

7. Do Not Track

Some browsers include a "Do Not Track" feature that signals websites that you don't want to be tracked. Currently, there is no universally accepted standard for how to respond to Do Not Track signals. We continue to monitor developments in this area and may update our practices accordingly.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: