Fast, Accurate, Profitable. The Power of Mobile Dimensioning.

Last updated: December 9, 2025

1. Acceptance of Terms

By accessing and using CubeX ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

CubeX provides a comprehensive platform for freight measurement and mobile dimensioning solutions. Our service combines 2D scanning and digital tape technology to deliver accurate, streamlined measurements for logistics and shipping operations.

3. User Accounts

To access certain features of the Service, you must register for an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account
• Ensuring all information provided is accurate and up-to-date

4. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Transmit any harmful, threatening, abusive, or defamatory content
• Attempt to gain unauthorized access to other accounts or systems
• Interfere with the proper functioning of the Service
• Upload or transmit viruses or malicious code
• Use the service for any illegal or unauthorized purpose

5. Data and Privacy

Your privacy is important to us. Please review our Data Policy to understand how we collect, use, and protect your information. By using the Service, you consent to the collection and use of your data as described in our Data Policy.

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of CubeX and its licensors. The Service is protected by copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works without our permission.

7. Service Availability

We strive to maintain high service availability, but we do not guarantee that the Service will be available at all times. We may experience downtime for maintenance, updates, or technical issues. We are not liable for any losses resulting from service interruptions.

8. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.

9. Limitation of Liability

In no event shall CubeX, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

11. Contact Information

If you have any questions about these Terms of Use, please contact us at:

Last updated: December 9, 2025

1. Introduction

This Data Policy explains how CubeX ("we," "us," or "our") collects, uses, processes, and protects your personal information when you use our freight measurement and mobile dimensioning service. We are committed to protecting your privacy and ensuring the security of your personal data in compliance with applicable data protection laws.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account registration information (first name, last name, email address, password)
• Company and organizational information (company name, site location, timezone preferences)
• Contact information (phone number, business address)
• User preferences and settings
• Measurement data and freight information you input into our system
• Support communications and feedback

2.2 Information We Collect Automatically

When you use our service, we may automatically collect:

• Device information (IP address, browser type, operating system, device identifiers)
• Usage information (pages visited, features used, time spent, click patterns)
• Location information (approximate location based on IP address for timezone detection)
• Performance and diagnostic data
• Cookies and similar tracking technologies

2.3 Measurement and Business Data

Our service processes:

• Freight dimensions and measurement data
• Scanning and imaging data for dimensioning purposes
• Business workflow and operational data
• Integration data from connected systems

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our freight measurement and dimensioning services
• Process and analyze measurement data to deliver accurate results
• Manage your account and provide customer support
• Send service-related communications, updates, and technical notices
• Respond to your inquiries, comments, and support requests
• Monitor system performance and troubleshoot technical issues
• Analyze usage patterns to enhance user experience and service functionality
• Detect, investigate, and prevent fraudulent or unauthorized activities
• Comply with legal obligations and enforce our terms of service
• Generate anonymized analytics and insights for business improvement

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

4.1 Service Providers and Partners

We may share your information with trusted third-party service providers who assist us in operating our service, including cloud hosting providers, email services, payment processors, and analytics providers. These partners are contractually obligated to protect your information and use it only for the specified purposes.

4.2 Legal Requirements and Safety

We may disclose your information when required by law, legal process, or to protect the rights, property, or safety of CubeX, our users, or others. This includes cooperating with law enforcement and regulatory authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

5. Data Security and Protection

We implement comprehensive technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• End-to-end encryption of sensitive data in transit and at rest
• Multi-tenant data isolation and access controls
• Regular security assessments, penetration testing, and vulnerability management
• Secure authentication mechanisms including two-factor authentication options
• Employee access controls and regular security training
• Continuous monitoring and incident response procedures
• Regular data backups and disaster recovery protocols

6. Data Retention and Deletion

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Account information: Retained while your account is active and for up to 7 years after closure
• Measurement data: Retained as long as needed for service delivery and business purposes
• Usage logs: Typically retained for 12-24 months for security and performance analysis
• Support communications: Retained for 3 years for service improvement purposes

When retention is no longer necessary, we securely delete or anonymize your information using industry-standard methods.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: Request access to your personal information and details about how we process it
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Portability: Request transfer of your information to another service provider
• Restriction: Request limitation of processing in certain circumstances
• Objection: Object to certain types of processing, including direct marketing
• Withdrawal of consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframes required by applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and collect information about usage patterns. For detailed information about our use of cookies, please see our Cookie Policy. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure that such transfers comply with applicable data protection laws and are subject to appropriate safeguards, such as standard contractual clauses or adequacy decisions, to protect your personal information.

10. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Data Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and, where appropriate, through other communication channels. Your continued use of our service after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Data Policy or our privacy practices, please contact us:

Last updated: December 9, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. CubeX uses cookies and similar tracking technologies to enhance your experience and improve our freight measurement and dimensioning services.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled. They include:

• Authentication cookies: Keep you logged in to your account
• Security cookies: Protect against cross-site request forgery and other security threats
• Session cookies: Maintain your session state during your visit
• Load balancing cookies: Distribute traffic across our servers for optimal performance

2.2 Functional Cookies

These cookies enable enhanced functionality and personalization:

• Preference cookies: Remember your settings like timezone, language, and display preferences
• User interface cookies: Store your customization choices for the dashboard and tools
• Form data cookies: Temporarily store form information to prevent data loss
• Feature toggle cookies: Enable or disable specific features based on your account type

2.3 Analytics and Performance Cookies

These cookies help us understand how you use our service and improve performance:

• Usage analytics: Track page views, feature usage, and user flows
• Performance monitoring: Monitor page load times and system performance
• Error tracking: Identify and diagnose technical issues
• A/B testing cookies: Enable testing of different interface versions

2.4 Marketing and Targeting Cookies

These cookies may be used to deliver relevant content and measure campaign effectiveness:

• Advertising cookies: Show relevant advertisements on other websites
• Social media cookies: Enable sharing content on social platforms
• Campaign tracking: Measure the effectiveness of marketing campaigns
• Remarketing cookies: Show targeted ads to previous visitors

3. Third-Party Cookies

We may use third-party services that set their own cookies. These may include:

• Google Analytics: For website analytics and user behavior tracking
• Content Delivery Networks (CDNs): For faster content delivery
• Customer Support Tools: For providing help and support services
• Payment Processors: For secure payment processing (when applicable)
• Email Service Providers: For managing email communications

These third parties have their own privacy policies and cookie practices. We encourage you to review their policies to understand how they use cookies.

4. Cookie Duration

Cookies can be categorized by how long they remain active:

4.1 Session Cookies

These cookies are temporary and are deleted when you close your browser. They are used for essential functions like maintaining your login session and form data during your visit.

4.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They include:

• Remember me cookies: Up to 30 days (for persistent login)
• Preference cookies: Up to 1 year (for user settings)
• Analytics cookies: Up to 2 years (for usage analysis)
• Marketing cookies: Up to 90 days (for advertising purposes)

5. Managing Your Cookie Preferences

5.1 Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete existing cookies
• Block all cookies
• Block third-party cookies
• Block cookies from specific websites
• Delete cookies when you close your browser

5.2 Browser-Specific Instructions

6. Mobile Device Settings

If you access our service through a mobile app or mobile browser, you can manage cookies and tracking through your device settings:

• iOS: Settings → Privacy & Security → Tracking / Safari → Privacy & Security
• Android: Settings → Privacy → Ads / Chrome → Site Settings → Cookies

7. Do Not Track

Some browsers include a "Do Not Track" feature that signals websites that you don't want to be tracked. Currently, there is no universally accepted standard for how to respond to Do Not Track signals. We continue to monitor developments in this area and may update our practices accordingly.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: